This Shipping Policy explains how DZ Beats processes, prepares, and delivers orders within the United States. By placing an order, customers agree to the shipping terms outlined below.
1. Shipping Coverage
DZ Beats currently ships orders within the United States only. We do not offer international shipping at this time.
Orders placed with a shipping address outside the United States will be canceled and refunded.
2. Shipping Cost
DZ Beats charges a flat shipping fee of $25.00 USD for all orders delivered within the United States.
The applicable shipping charge will be displayed during checkout before payment is completed.
3. Fulfillment & Dispatch
Orders are processed and dispatched based on product availability and the fulfillment arrangements applicable to each order.
Dispatch locations may vary depending on product availability and inventory location.
4. Shipping & Delivery Time
DZ Beats works with reliable shipping carriers to support the delivery of your cowboy hats.
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Handling Time: 1–2 Business Days
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Transit Time: 7–8 Business Days
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Estimated Total Delivery Time: 8–10 Business Days
The total estimated delivery time includes the time required to prepare, process, dispatch, and deliver your order. Delivery estimates are not guaranteed and may vary depending on the carrier, delivery location, weather conditions, holidays, or other circumstances beyond our control.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
If you do not receive tracking information within the expected processing period, please contact support@dzbeats.com.
6. Delivery Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
DZ Beats is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information.
7. Failed Deliveries
If a shipment cannot be delivered due to an incorrect address, unsuccessful delivery attempts, or failure to collect the package, it may be returned to the applicable dispatch facility.
Additional shipping charges may apply for reshipment.
8. Split Shipments
Orders containing multiple items may be shipped separately depending on product availability and dispatch location.
If this occurs, each shipment will include its own tracking information.
9. Damaged Packages
If your package arrives damaged, please contact support@dzbeats.com within 48 hours of delivery and provide clear photographs of both the packaging and the product for review.
10. Lost or Missing Packages
If your package appears to be lost or significantly delayed during transit, please contact our support team as soon as possible.
DZ Beats will work with the applicable shipping carrier to investigate and help resolve the issue.
11. Order Changes
If you need to change your shipping address or order information, contact us as soon as possible before dispatch.
Changes cannot be guaranteed once order processing has begun.
12. Delivery Responsibility
Once the shipping carrier marks an order as Delivered, responsibility for the package transfers to the customer.
DZ Beats is not responsible for packages that are lost, stolen, or misplaced after confirmed delivery.
13. Business Days
Orders are processed Monday through Friday, excluding weekends and public holidays.
Orders placed on weekends or public holidays will begin processing on the next business day.
14. Customer Responsibility
Customers must provide accurate contact information, including their name, email address, phone number, and shipping address.
Any delays or delivery issues resulting from incorrect information provided during checkout are the customer's responsibility.
15. Contact for Shipping Support
Business Name: DZ Beats
Business Days: Monday to Friday
Business Hours: 9:00 AM – 5:00 PM (CT)
Customer Support: Available 24/7
Business Phone: +1 (332) 248-3264
Support Email: support@dzbeats.com
Business Address: 5900 Balcones Dr Ste 11321, Austin, Texas 78731, United States