Terms of service

These Terms of Service govern the use of the DZ Beats website and all purchases made through it. By accessing this website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.

These Terms define the relationship between DZ Beats and its customers, including policies regarding website use, orders, payments, shipping, returns, refunds, and limitations of liability.

DZ Beats is an online retailer specializing in cowboy hats and Western-style hats. This website is intended for lawful personal use only. By using this website, customers agree to comply with all applicable laws and regulations.

DZ Beats reserves the right to update or modify these Terms of Service at any time. Any changes become effective upon publication on this website.

1. Use of the Website

The DZ Beats website is provided for personal and non-commercial use only.

Customers may not copy, reproduce, distribute, modify, publish, or exploit any website content, including product images, descriptions, graphics, logos, or designs, without prior written permission from DZ Beats.

Any attempt to interfere with the security, functionality, or operation of this website may result in restricted access and legal action where applicable.

While we strive to ensure that all product descriptions, specifications, images, and pricing are accurate, minor variations may occur.

2. Account Responsibility

Customers may create an account to manage orders and access account features.

Customers are responsible for providing accurate, complete, and up-to-date information during account registration and checkout.

Customers are also responsible for maintaining the confidentiality of their account credentials. DZ Beats is not responsible for unauthorized account access resulting from customer negligence.

3. Order Acceptance and Processing

All orders placed through DZ Beats are subject to payment authorization, product availability, and order approval.

An order confirmation email does not guarantee final acceptance of an order.

Orders may be delayed or canceled due to:

  • Payment verification issues.
  • Incorrect billing or shipping information.
  • Product availability.
  • Fraud prevention or security verification.

Orders are processed according to our Shipping Policy before dispatch.

4. Pricing and Payments

All prices displayed on the DZ Beats website are listed in U.S. Dollars (USD).

DZ Beats reserves the right to modify product pricing at any time. Orders that have already been confirmed will be charged according to the price displayed during checkout.

Payments are processed securely through available third-party payment providers.

Only payment methods displayed and enabled during checkout are available for completing an order.

DZ Beats does not store customers' complete payment card information on its servers.

5. Shipping and Delivery

DZ Beats currently ships orders within the United States only. We do not offer international shipping at this time.

DZ Beats charges a flat shipping fee of $25.00 USD for orders delivered within the United States.

Shipping Details:

  • Handling Time: 1–2 Business Days
  • Transit Time: 7–8 Business Days
  • Estimated Total Delivery Time: 8–10 Business Days

DZ Beats uses third-party fulfillment partners to process and dispatch orders. Products may be fulfilled and dispatched from different fulfillment facilities depending on product availability and inventory location.

Customers will receive tracking information after their order has been dispatched.

Delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.

6. Returns, Refunds, and Exchanges

DZ Beats accepts returns only for cowboy hats that arrive damaged or defective.

Eligible damaged or defective products must be reported and returned within 90 days of delivery.

To qualify for a return:

  • The product must be returned in its original condition.
  • Applicable original packaging, tags, and included accessories should be returned.
  • Proof of purchase is required.

Returns are not accepted for:

  • Change of mind.
  • Incorrect product selection.
  • Incorrect color or size selection.
  • Other non-defective reasons.

DZ Beats will cover return shipping costs for approved damaged or defective product claims.

Approved refunds are issued to the original payment method used during checkout and are processed within 7–14 business days after the returned product has been received and inspected.

Depending on the situation and product availability, DZ Beats may offer an exchange or refund for an approved damaged or defective product claim.

7. Customer Responsibility

Customers are responsible for verifying all order details, including product selection, color, size, quantity, billing information, shipping address, and contact information before completing checkout.

DZ Beats cannot guarantee order modifications once processing has begun.

Any additional costs resulting from incorrect customer information may be the customer's responsibility.

8. Intellectual Property

All website content, including product images, text, graphics, logos, branding, designs, and other materials, is the property of DZ Beats or its respective rights holders.

Unauthorized reproduction, distribution, modification, or commercial use of any content is prohibited.

9. Limitation of Liability

DZ Beats shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website, purchased products, or shipping delays, to the extent permitted by applicable law.

Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim, except where otherwise required by applicable law.

10. Governing Law

These Terms of Service are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles.

Any disputes arising from these Terms or purchases made through DZ Beats shall be subject to the applicable courts and jurisdiction of Texas, except where applicable law provides otherwise.

11. Contact and Support Information

For questions regarding these Terms of Service or your order, please contact us:

Business Name: DZ Beats

Business Days: Monday to Friday

Business Hours: 9:00 AM – 5:00 PM (CT)

Customer Support: Available 24/7

Business Phone: +1 (332) 248-3264

Support Email: support@dzbeats.com

Business Address: 5900 Balcones Dr Ste 11321, Austin, Texas 78731, United States